- Intra-office and inter-office communication
- Writing approaches for different message types and different business situations
- The language and style of business correspondence
- Networking and interpersonal skills
- Meeting skills
- Meeting documents
Modes of Assessment
- Projects
- Individual assignments
- Laboratory online test
Certification
Upon successful completion of the modular unit, students will be awarded the Statement of Result which can count towards the attainment of the following courses: