At the end of this course, you will be able to:
- Explain the objectives of effective control systems for food production, sales, purchasing, receiving and inventory.
- Describe the importance of productivity for potential improvements.
- Analyze common and current restaurant marketing trends in the industry.
- Review a marketing and promotional strategy for new food and beverage operations using social media.
- Define human resource management challenges for recruitment, training, motivation and staff development.
Mode of Assessment
Quizzes – measure participants’ understanding of key concepts and application of concepts learnt for each topic
Group sharing – measure participants’ ability to reflect and apply learning and active participation in discussions.
Level
Beginner
Certification
Participants will receive an electronic Certificate of Completion issued by Temasek Polytechnic upon completion of each MLC.